Organizational Clarity: Leadership styles -Visionary Leadership

This assignment for Organizational Development touched upon different leadership styles and what I would consider is my leadership style. Also, why I would be comfortable implementing this leadership style in the workplace or in my career in the near future and why it should be implemented. I have posted the assignment below:

Well, in the same theme as my first posting I consider my leadership style more in the area of the Visionary Leadership as I stated before my style as I have gotten (way) older is one of inclusion instead of exclusion, I prefer to build up the people around me than follow a one goal, one vision purpose (Cameron, & Green, 2015). Getting people on board and developing their professional skills is very important for any organization to grow and prosper.

Although it is important to have direction in an organization, relying on the members there within is also important, meaning that you must be able to trust your employees to do their job, instead of micromanaging them to do what it is you hired them to do. This type of leadership style also builds upon the integrity and respect of the individual to do the right thing for the organization as a whole.  Creating a “company culture” that builds trust and communication, which then can lead (as I stated before) to an atmosphere of positive morale and innovation that will help the organization overcome issues that may plague it. The relationship builds on trust and personal/professional development assist a leader when they need to “see” what others see and develop solutions in areas they themselves are not too familiar with (Cameron, & Green, 2015).  Plus, innovation of course, buffers an organization against negative changes within the marketplace or help it develop new products/service that will give it an advantage over the competition, thereby leading to new sources of revenue.

Also, this leadership style personalizes the employees instead of look at theme as mere cog in the machine, that personalization to me, means that the organization wants to keep you around and understands that you are essential to its profit margin than simply being replaceable. With this type of leadership an organization essentially values the employee’s experience whether it is in areas of productivity, to problem solving or even developing market plans, the organization, wants to the employee to reach the highest potential in each area.  It’s my experience when management develops their employees they stick around longer, work harder and become more knowledge in the field of their expertise. These managers usually lead teams that are very successful in the past organizations I have worked for and are usually the ones that are most imitated.

However, this is more of a personality characteristic than a leadership style, building trust with others, a rapport and helping them grow professional although to me, is essential with working with others, is not always something that many of the managers I worked with, chose to do. Therefore, leading to high turnover rates, or migrating from one crisis to another on a daily basis without any end or positive turnaround in sight for the organization. I always felt this was a very tiring way to manage people (adults), it has been my experience to find out what motivates an individual, then personalize a goal for an activity’s completion and you will be to get a 110% every time out of an employee. Meanwhile you can be developing skills that will make the employee more productive and enhance their problem-solving skills in ways the organization and (yourself) as a manager can benefit from.

Reference
Cameron, Esther, and Mike Green. Making sense of change management: A complete guide to the models, tools and techniques of organizational change. Kogan Page Publishers, 2015.

Organizational Developmental: A trip to Boston pt 1

From an organizational developmental perspective, it was a nightmare, just terrible. The whole thing was simply a catastrophe. The client’s needs were met during an out of town excursion however the environment in which we all found ourselves in was way below our expectations. For example, the public area we had interviews which was reserved on the last day was no longer roped off not reserved in the early morning. Leaving us scrambling for tables and staff to clean the area that now being used for breakfast by different individuals and families.

These were the same areas that were being used to facilitate the applicants to fulfill the client’s employment needs. Now imagine having applicants entering the lobbying and being directed to an area where there are not but families eating breakfast. You as an applicant would wonder what is going on? Is this so type of a scam? How legit and on point is this organization if they cannot get an area to together for my interview and maintain it?

The event was successful and that was mainly due to my team’s never say die attitude. However, this hiring event (sorry I cannot disclose too many details) was still marred by the unprofessionalism of an external organization. Simply put the organization we paid and put our faith in simply had to be prodded at every turn to perform up to the basic standards in which we contracted them by. If it was not the area being unreserved it was not enough coffee and water for the staff and candidates. The other issues were rooms and hallways littered by other guests from the night or two nights before. We even had issues getting meals for our team, or even is a timely (up to 45 minutes to get a burger and thirty for the check) and clean manner (dirty silverware/dishes).

The organization hosting the event was simply not up to par. When dealing with clients and/or trying to meet their (staffing) needs is already stressful as is, for all the stakeholders involved. But to add the third-party organization enlisted (paid) to assist in the endeavor as part of the stress is not something an OD professional and/or event planner is clearly counting on to be. Although the next event can be scheduled elsewhere possibly eliminating this problem, what are so other solutions or actions that can be taken beforehand or during an issue like this?

Organizational Development: Challenging Questions about Data Collection

During an Organizational Development class, it was asked about our take on how to collect data or feedback from stakeholders within a corporate environment and during the class we needed to interact via an online discussion. Every once in a while, we have to pose questions to one another, in this post I have posted the question and my response to that question. I hope the interactions below assist in research, or even understanding the concepts of the data collection that engage stakeholders in a positive manner and what from some academic sense future practitioners think of these concepts and the arenas it can be used in.

Question: When maintaining open communications can often replace surveys. However, if I am seeking to gain collective insights and opinion on a program or service, I like to use the survey approach. Remember though that surveys in fact seek the information that we want to know, not necessarily the information that people want to share. This is the fine balance that you need to maintain when it comes to a survey design when seeking information. 

Anytime we have a question or a problem that requires input from others, it seems that we rush to create a survey. When exactly should we use surveys to collect data? What tools can we use to create better surveys?

I usually think of using surveys in larger organizations like a for profit institution, or an organization that is global, dealing with larger group of people with different cultural and geographical backgrounds, I would want to ask specific questions that are organization based without any leeway for interpretation or the introduction of personal opinion. I would also use surveys to clarify or support what was covered during another data gathering interactions such as a focus group or interview, that way it can lessen the bias in reporting the data given by the employee(s).

The only way I can think of creating a better survey is to use video or audio presentations coupled with the survey to make the person taking the survey more engaged and increase the likelihood of future buy ins for the audience the survey is intended for.

Organizational Development- Data collection methods

One of the data collection (gathering) methods I am most familiar with, are electronic surveys/questionnaires  (Anderson, 2013). This is a great icebreaker to start the discussion about daily work flows to what a team should order for lunch during a team building exercise. Also, with electronic surveys can be coupled with other data gathering methods fairly easy without that much setup. For example, if you require members of a focus group to complete a survey about what was discussed or how effective the meeting was before they leave the group not only have you increased the response rate but also increase the amount of data you gathered (Anderson, 2013).

Whenever I saw electronic surveys used as icebreakers to other topics or used with other data gathering methods in the workplace I have noticed that participation from employees increases the next time a survey is given. I have even created two electronic surveys via survey monkey for a Final project in my Human Performance Improvement class, although the electronic surveys were not used, I found that it was simple to create and not as time-consuming as if I was required to do the other data collecting methods. However, I feel that if I could correlate those two electronic surveys with another data collection methods I would have had more success with my response rate and commitment for those reviewing my work.

My question is when using electronic surveys as a primary data collection method what other method would you use as an additional method to increase the response rate (commitment) or would you just follow up with another survey? Also, how would you ensure the probability of following up with the survey takers if you coupled it with another data collection method?

Reference
Anderson, D. L. (2013). Organization development: The process of leading organizational change. Sage Publications.

Organizational Development related post: MTBI and possible usage in the workplace.

During an Organizational Development class, it was asked about our take on the Meyer Briggs test within a corporate environment and during the class we needed to interact via an online discussion. Every once in a while, we have to pose questions to one another, in this post I have posted the question and my response to that question. I hope the interactions below assist in research, or even understanding the concepts of MTBI and what from some academic sense future practitioners think of these concepts and the arenas it can be used in.

Question: I have been an avid reader and fan of Carl Jung 's work. Over the years I have taken the Meyers-Briggs Test to satisfy my own personal curiosity and consistently I have been typed as INFJ.  I took the test recently and my result was personality type ENFJ. I attribute the change to work experiences that have forced me to be more extroverted. Do you think that an individual's personality type can change? Do you think the personalities of individuals can be adaptable to a workplace environment? How does the MBTI compare to other personality assessment tests administered to employees in the workplace?

It has been my experience that people do change aspects of their individual personality that they exhibit in the workplace. It is what I like to call a “workplace mask” in which individuals adapt (as you stated) or change their attitudes and responses to match certain instances or events. Usually I see this change in attitude is evident when managers or onsite directors are visited by out-of-town CEOs or COOs, they become positive and outgoing trying to interact with their employees, when otherwise they try to avoid those same employees at all costs.

To answer your question about administering personality tests at an organization, it has also been my experience that the organizations are not interested, whatsoever for understanding employee personality types. Organizations are more concerned for conformity to the culture that is present within the workplace, and any personality traits one exhibits that run counter to that culture must be eliminated or suppressed. A personality assessment test like MTBI is unfortunately not even on the radar for organizations like this.

Organizational Clarity: “More Friendly Illustrated People” free download

From the Articulate community dedicated to increasing a professional’s knowledge of E-Learning, giving out free tips and free resources on how to implement E-Learning in the workplace or how to easily find cheap solutions to organizational needs. In this article: “More Friendly Illustrated People” is a free download in .ai and .png versions. It is simply a great way to illustrate your projects and presentations with that extra zip that will garner your learner’s attention and help keep them focused and alert during a lengthy or even short training session

Just click on the link here to learn more:

https://community.articulate.com/download/more-friendly-illustrated-people

Linked In... nah.

There is a real good reason that while in school I am not on Linked in, it seems that everyone I worked with thinks its Facebook light. And posts pictures to their personal profile that belong on Instagram, not in a professional profile or environment. Then my special friends want to connect with me, but unfortunately linked in now works you are in a bind to use all the free services without a specific number of connections meaning that to use LinkedIn  I am forced to link up with these individuals.

Yes, they are friends but they do not understand the need for a professional image nor know that organizations frown upon such profiles, when associating with specific candidates I have tried to discuss these issues with a friend who was guilty of the professional futa poa their response was that they did not care what Organizations thought! But they also did not care how that decision impacted others as well. If employers frowned upon their profile then they will definitely assume (falsely) that I was unprofessional as well.

The proof was in the pudding during a job search last year I shut down the linked in account when searching for opportunities and that being the only change I made, I was not surprised when I received more emails and calls from prospective employers. Now, this not a scientific study but the evidence to us was plain to see. Without the linked in account, I was more professional and more of a mystery to organizations that did not want to chance to associate with someone who was in turn with people who were unprofessional themselves.

Although you do not want to hurt your coworkers or friend’s feelings nor do you really want to deal with an organization that looks past your resume and accomplishments but this is the real world and these Things actually occur reaffirming the old saying not to judge a book by its cover, but in reality organizations and people who hire still do that being the case that is why I shut off linked in so I do not give any organization a reason to judge me until that first live interaction and maybe you should too.

Organizational Clarity: “Powerpoint: Color Blocks Template” free download

From the Articulate community is an article from easy, cheap solutions to meet organizational needs. In an email I received was a link to: “Powerpoint: Color Blocks Template” by Nicole Legault for a free download.

This Microsoft PowerPoint presentation download was made with the 2013 version of PowerPoint made up of five slides: One main slide and four additional slides. This would give any presentation to a sponsor or a group of learners an extra flair and organization that is usually needed to keep the flow going and help with explaining the subject matter properly.

It's a free download that has already had the font, organization, colors, etc., all done for you all you have to do is add text and personality, and viola! You will have a fantastic Microsoft PowerPoint presentation without that much effort expended while looking like an “expert” to everyone around you!

If you want to know more and download this PowerPoint just click the link here:

https://community.articulate.com/download/powerpoint-color-blocks-template

Organizational Clarity: "Confidential Survey" article

After reading this article about not completing the “confidential employee” survey, I realized although I have never been in a situation of having two dual entities warring to have me complete a survey to prove their points. I realized that whenever I was given a “confidential employee” survey, I did not complete it because I was always hounded (like the person in the article) to complete the survey. My question then was how confidential was it, if everyone and their mother knew I did not complete it?

I always wondered why organizations would use a “confidential” survey to create an illusion that this process is secret when is not. When a one-on-one with supervisors and their employees would, in fact, increase morale, improve human performance, and communication wherever the concentration existed. Creating this falsehood only disillusions the stakeholders of the organization and creates a breakdown of communication and trust. This is reaffirmed in the Forbes article listed below.

Add to that my studies within an Organizational Development program you start to understand when surveys such as this should be used and how unfortunately, it is not how most organizations use this tool. Instead of employee development and integrating employees into the organizational culture surveys are used to root out the “troublemakers” and to dissuade dissenting opinions or voices for needed change.

Rooting out these “troubled voices” in the eyes of the organization is cheaper and far easier than creating actual organizational change, than retraining managers and maintaining an atmosphere of cooperation. The hierarchy structure of most organizations is highly prized no matter how the organization states it is closer to the Clan structure characteristics with a “family” type atmosphere; no organization wants the inmates running the asylum. So there is no reason that any of us will see an end to these “confidential employee” surveys anytime soon.

This is the Forbes article which discusses how this gentleman will NOT participate in “confidential employee” surveys:

https://www.forbes.com/sites/lizryan/2017/02/21/no-i-wont-complete-the-confidential-employee-survey/#38020e856187

Organizational Clarity: Job hunter rejection via text article

After reading this article, I do feel for the teenager in this case when job hunting it is obviously important to showcase a hint of professionalism on both sides. When representatives from an organization decide to use text messaging to contact candidates regarding job opportunities, being old school, I feel is a little bit unprofessional and insensate regarding this issue of filling the position. If an organization is serious about contacting a candidate regarding a position in which they believe the candidate has the experience and skill, they will use email, phone calls, and voicemail, or even "snail" mail. 

However, in this case, this organization did not choose any of these options. They texted the teen as you can see in the article they were unimpressed with her "energy" and decided to cancel the interview which an actual phone call or email would have probably reflected this applicant's energy and desire for the position. Now with all the extended and negative press for the organization for which they apologized for the exchange. Of course, it is too late as many customers, and potential customers have decided to boycott the restaurant. Most likely a lot of potential applicants have done the same thing, and you can only imagine what the morale in this organization is like now!

I have received once in awhile a text about job opportunities, possibly due to my resume on Careerbuilder or Indeed.com, unfortunately with the news of various scams out there, one must wonder about this method of reaching out. In other words, I do not follow up with these types of offers at all because I am not sure who is on the other end. After seeing what this teenager went through I am glad I do not, it is bad enough to have the stress of looking for an opportunity in today's job market. But then to be harshly judged, through a text? Very unprofessional, organizations should take heed of this situation mentioned in this article and eliminate this type of communication for reaching possible job candidates.

This is an article discussing this unprofessional situation in "Teen receives extremely blunt job rejection, fights back on Twitter" just click on this link:
https://www.yahoo.com/news/teen-receives-extremely-blunt-job-121207790.html