Organizational Clarity: “3 Best Practices of Training Customers through E-learning” article

From the CommlabIndia community is an article from easy, cheap solutions to meet organizational needs. In an email I received was a link to: “3 Best Practices of Training Customers through E-learning” by Gitika Nagra.

To get customers informed or on board with the products and/or services that your organization provides E-training them upon the benefits of purchasing or using what your organization offers. To do this effectively E-Learning as briefly stated in this article provides three methodologies for training.  Although it is more of informing than training, and I would make sure that is expressed because the last thing a customer wants to feel is that they are being “trained” when they want to purchase or use a service. 

The accessibility of these three options allows the customer to further research products and services before use to see how they “fit” for the customer’s needs and wants. Having them as tools to express the benefits of the being a customer of the organization, not only benefits the customer but the organization. These are the three practices listed in the article that will allow you to help train your customers through E-Learning:  

1.       Video-based Learning

2.       Microlearning

3.       Simulation-based Learning

If you want to know more just click the link here:

http://blog.commlabindia.com/elearning-design/customers-training-through-elearning-best-practices

Organizational Clarity: "6 E-learning and Development Trends to Watch Out for in 2017" article

For maintaining a status of an effective training manager one must be current upon existing and future trends to develop a proper strategy for training in an organization’s upcoming year. Understanding what new trends are “hot” or “popular” in your organization’s market will help you determine how you will allocate the organization’s resources. There are in many organizations those “higher ups” that will like to try a new methodology or a current trend to make the organization “modern” or competitive with the other organizations in the market. So keeping one eye on what may be chosen or earmarked for adoption ahead of time, it just a smart thing to do!

In this article, “6 E-learning and Development Trends to Watch Out for in 2017” Hema Gopalakrishnan what is covered is six trends that have a high probability of being using for training purposes in 2017. These trends have been chosen with the object of increasing the effectiveness of an organization’s training procedures and increasing the organization’s Return on Investment.

The majority of these six trends I can rightfully say has been discussed on the academic level as useful to meet the objectives I have aforementioned, unfortunately, in the professional setting, some of these trends are not applicable with the resources that are available from the organization in question. But here is a list of the six trends believed to be the focus of trainers in 2017 as covered and explained more in the article:

1.       Mobile Learning

2.       Gamification

3.       Personalized Learning

4.       Social Learning

5.       Microlearning

6.       Immersive Learning

If any of these tips are sound right up your alley and you want to know more, please click onto this link:

http://blog.commlabindia.com/elearning-development/2017-elearning-and-development-trends